While we are pretty sure our products won’t disappoint you a bit, this is just in case something goes wrong (Don’t worry, we’re here!).
Each of our products are carefully handcrafted and while we try to deliver exactly as in the picture, there might be very slight difference as they are handmade entirely.
We don’t offer returns/exchanges in our accessories, however, in case you receive a damaged or incorrect item, here is what you need to do :
* Update us within five working days via Email.
- [ ] To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags/stickers, and in its original packaging. You’ll also need the receipt or proof of purchase.
* Your item will then be Exchanged.
* Unboxing video is mandatory.
* Incase your item is unavailable, the amount will be credited to your bank account.
* Prepaid orders are not eligible for cancellation
* Refund for Debit card/Credit Card, UPI and Netbanking orders will be processed in within 7-10 working days. For Cash payouts, we need 15 working days.
(Yeah, that’s all it takes!)
We value our Beautiful customers and will always make sure your shopping experience is fun and hassle free!
You can always contact us for any return question at firstname.lastname@example.org.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / Non-Returnable Items Dirty & Broken Items. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.